Dedicated IT engineers with genuine maritime experience, supporting both hardware on deck and systems from shore.
We have IT engineers available at Singapore & South-East Asia, UAE & the Middle East, India, and the UK & Europe, ready to visit vessels at their respective ports and provide complete networking and hardware setup.
Our team solves the majority of IT-related issues remotely, without waiting for a port call.
A single point of contact for every IT support request — ensuring maximum uptime through automatic ticketing, SLA-driven incident management and continuous improvement.
Automatic ticketing with restoration within the timelines defined in your Service Level Agreement, through structured incident management.
Proactive prevention of probable IT failures, plus controlled change management as business requirements evolve.
Continuous service improvement using a Known Error Database, robust SLA monitoring, breach escalation and system-generated reporting.
Issue raised on board
Call received & logged
Call centre triage
Global locations
UAE headquarters
Reports generated
Diginavbyte is partnered with most major OEMs for IT hardware and software products, and is an authorized partner of major distributors including Ingram Micro and Redington.
Marine CCTV improves safety during maneuvering and berthing, strengthens situational awareness on the bridge, deters unauthorized access, documents incidents and enables shore-based visibility of on-board operations.
Standalone systems or integrated modules (e.g. Zenitel's AlphaCom), flexibly combining IP systems and analog cameras.
An IP backbone enables multi-site live view — fleet-wide monitoring, not just a single vessel.
We provide tailor-made packages based on your vessel's run, with both airtime and the hardware required for it — customized to your device choice: Starlink, OneWeb, VSAT, 4G or 5G.
We can provide all-region digital charts for efficient navigation of your vessels, along with the relevant publications — keeping ECDIS and paper backups compliant and current.
Our experienced team has the expertise required for troubleshooting hardware and application issues on vessel AMS & Loadicator systems, and for retrofitting new systems in place of outdated equipment on board.
We have in-house developers to troubleshoot your existing PMS / ERP system, and our own build — OCEANi — to meet your crewing, PMS, purchasing and accounting requirements in one integrated maritime solution.
Support around the safety and security systems SOLAS vessels depend on — radio equipment surveys and the long-range tracking and alerting systems flag states and charterers require.
Coordination and technical support around GMDSS equipment — EPIRB, SART, NAVTEX and VHF radio systems — to help keep survey and certification on schedule.
Supply, installation support and troubleshooting for Long-Range Identification & Tracking and Ship Security Alert System equipment.
Beyond our regional engineering hubs, Diginavbyte can dispatch IT technicians to major ports worldwide for vessel IT takeover, commissioning, urgent repairs and project-based work — so a change of management, a new install, or an unplanned breakdown doesn't have to wait for the vessel to reach a hub port.
Send us your vessel type, trading pattern and current setup — we'll recommend the right combination.
